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Evidence Guide: PUAEMR021A - Facilitate emergency planning processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAEMR021A - Facilitate emergency planning processes

What evidence can you provide to prove your understanding of each of the following citeria?

Establish the emergency planning context and framework

  1. Authority to plan is confirmed with reference to legislation, organisational direction, community or other managerial agreement
  2. Planning environment is clarified by analysing drivers and risk assessment
  3. Considerations that may impact on the planning framework are identified and analysed
  4. Key stakeholders, are identified along with their potential interests, sensitivities, roles and responsibilities
  5. Planning team/group is established with an appropriate balance of expertise, stakeholder representation and authority to achieve desired outcomes
  6. Emergency plan aims and objectives are developed and refined with key stakeholders
Authority to plan is confirmed with reference to legislation, organisational direction, community or other managerial agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Planning environment is clarified by analysing drivers and risk assessment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Considerations that may impact on the planning framework are identified and analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Key stakeholders, are identified along with their potential interests, sensitivities, roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Planning team/group is established with an appropriate balance of expertise, stakeholder representation and authority to achieve desired outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Emergency plan aims and objectives are developed and refined with key stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop agreed planning processes and methodology

  1. Practical constraints and existing emergency management arrangements are considered when developing a feasible project scope
  2. Frameworks for project planning, management and evaluation are developed with key stakeholders
  3. Processes for negotiating outcomes, key performance indicators, information management, reporting, accountability and decision making strategies are developed and agreed within existing accountabilities
  4. Consultation and community education strategies are updated/developed which support community and key stakeholder ownership
  5. Sources of expertise are identified to contribute specialised information and analysis as required
  6. Accountability and responsibility for specific tasks or planning components is negotiated and clarified with appropriate individual, organisation or service provider
Practical constraints and existing emergency management arrangements are considered when developing a feasible project scope

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Frameworks for project planning, management and evaluation are developed with key stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Processes for negotiating outcomes, key performance indicators, information management, reporting, accountability and decision making strategies are developed and agreed within existing accountabilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consultation and community education strategies are updated/developed which support community and key stakeholder ownership

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sources of expertise are identified to contribute specialised information and analysis as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accountability and responsibility for specific tasks or planning components is negotiated and clarified with appropriate individual, organisation or service provider

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake research and analysis for emergency management planning

  1. Plan is regularly reviewed in response to new information or changes in resources and planning environment
  2. Appropriate research tools and consultation strategies are chosen
  3. Comprehensive body of community information, risks and safety expectations is sourced/built/updated using credible sources
  4. Effectiveness of current emergency management strategies are assessed to address the vulnerability of communities and environments by analysing their susceptibility and resilience to risk
  5. Need for new/updated emergency plans is confirmed for risks that have the potential to become an emergency event
Plan is regularly reviewed in response to new information or changes in resources and planning environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate research tools and consultation strategies are chosen

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comprehensive body of community information, risks and safety expectations is sourced/built/updated using credible sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness of current emergency management strategies are assessed to address the vulnerability of communities and environments by analysing their susceptibility and resilience to risk

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Need for new/updated emergency plans is confirmed for risks that have the potential to become an emergency event

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop/refine emergency managementplanning outcomes

  1. Emergency management arrangements relating to the effective operations and coordination of resources are identified and reviewed
  2. Potential gaps or duplication in emergency management roles and responsibilities of organisations are identified
  3. Broad categories and types of resources and services that are likely to be required are identified
  4. Financial and contractual arrangements for accessing or acquiring resources and services are developed
  5. Arrangements for the command, control and coordination of the response to an emergency incident are addressed in the plan
  6. Arrangements for the restoration/recovery of the community structure and facilities, and provision of support to affected people are addressed in the plan
  7. Potentially critical resource/service shortfalls and communication deficiencies, within and between organisations are identified
  8. Contingencies to address potential problems are developed with relevant organisations and service providers
  9. Implications of new/revised emergency management plans for strategic and operational business planning, review of legislation/policy/procedures and provision of training and community education programs are assessed and determined
Emergency management arrangements relating to the effective operations and coordination of resources are identified and reviewed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential gaps or duplication in emergency management roles and responsibilities of organisations are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Broad categories and types of resources and services that are likely to be required are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Financial and contractual arrangements for accessing or acquiring resources and services are developed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements for the command, control and coordination of the response to an emergency incident are addressed in the plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements for the restoration/recovery of the community structure and facilities, and provision of support to affected people are addressed in the plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potentially critical resource/service shortfalls and communication deficiencies, within and between organisations are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingencies to address potential problems are developed with relevant organisations and service providers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implications of new/revised emergency management plans for strategic and operational business planning, review of legislation/policy/procedures and provision of training and community education programs are assessed and determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document the emergency plan

  1. Plan is jointly developed based on feedback received on draft plan obtained from stakeholders
  2. Quick accessibility of essential information and any amendments via the plan structure is ensured
  3. Plan purpose, control/coordination arrangements and any functional/threat specific sub plans are specified in sufficient detail
  4. Clear and concise language appropriate for the audience/s is used
  5. Consistency of related plans and sub plans is ensured
  6. Process is established to maintain currency of the plan
Plan is jointly developed based on feedback received on draft plan obtained from stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Quick accessibility of essential information and any amendments via the plan structure is ensured

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan purpose, control/coordination arrangements and any functional/threat specific sub plans are specified in sufficient detail

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clear and concise language appropriate for the audience/s is used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consistency of related plans and sub plans is ensured

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process is established to maintain currency of the plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate the plan

  1. Plan is exercised/reviewed for functionality and relevance in accordance with a specified review schedule and post significant incidents/events
  2. Outcomes of exercise and/or review are used to refine plan
Plan is exercised/reviewed for functionality and relevance in accordance with a specified review schedule and post significant incidents/events

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcomes of exercise and/or review are used to refine plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop/refine emergency management planning outcomes

  1. Emergency management arrangements are reviewed or developed to identify potential gaps or duplication in roles and responsibilities.
  2. Emergency management strategies and responsibilities are identified and confirmed in consultation with stakeholders.
  3. Broad categories and types of resources and services that are likely to be required, including potential critical shortfalls, are identified.
  4. Financial and contractual arrangements for accessing or acquiring resources and services are developed.
  5. Arrangements for the command, control and coordination of any emergency response or recovery are addressed in the plan.
  6. Contingencies to address potential problems are developed with relevant organisations and service providers.
  7. Community and organisational implications of new/revised emergency management plans are identified in consultation with stakeholders.
Emergency management arrangements are reviewed or developed to identify potential gaps or duplication in roles and responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Emergency management strategies and responsibilities are identified and confirmed in consultation with stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Broad categories and types of resources and services that are likely to be required, including potential critical shortfalls, are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Financial and contractual arrangements for accessing or acquiring resources and services are developed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements for the command, control and coordination of any emergency response or recovery are addressed in the plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingencies to address potential problems are developed with relevant organisations and service providers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Community and organisational implications of new/revised emergency management plans are identified in consultation with stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

explain the emergency planning process

develop an appropriate and sustainable emergency planning process in cooperation with planning team/group and stakeholders

work with planning team/group and stakeholders to develop plans that are readily usable and able to be implemented effectively

develop emergency plans that have stakeholder approval and support

evaluate planning process and outcomes with stakeholders.

Consistency in performance

Competency should be demonstrated in at least two multi-agency contexts, with a diverse stakeholder group, one of which may be simulated.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed making significant contributions to an emergency planning process either as an individual or as the representative of a stakeholder, organisation or constituency in the workplace or in a simulated workplace environment.

Specific resources for assessment

Access is required to:

organisational community

opportunity to participate in an actual, or simulated, emergency planning process.

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

build and maintain effective networks and relationships across multiple agencies or organisations

communicate effectively in writing

define and provide recommendations to solve problems

facilitate group work

manage complex projects

undertake research and analysis

use effective interpersonal communication skills

work with and consult stakeholders

work cooperatively

write clearly, concisely using accurate terminology

Required Knowledge

Fundamentals of risk management included in Australian Standard AS/NZS ISO 3100:2009 Risk management—Principles and guidelines

Fundamentals of emergency management planning included in Australian Emergency Management Manual 43 Emergency Planning

culture, diversity and history of communities, environments and associated concerns, issues and sensitivities, perception of risks

current state/territory/agency emergency management plans

planning process and the impact, outcomes and benefits for stakeholders

relevant emergency risk management terminology, concepts and principles

relevant jurisdictional emergency management arrangements

research tools/methodologies for geographic, demographic and economic research

group dynamics, strategies for team building and resolving conflict

meeting procedures

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Drivers may include:

changes in community characteristics

changes in legislation, policies and disaster/emergency management plans

changes in insurance policies and premiums

new sources of risk or changed perception of risk

planning deficiencies

recent emergency incident reports/debriefs, safety issues

recent judicial decisions

changes in strategic and corporate plans

Considerations that may impact on the planning framework may include:

arrangements specified in legislation

organisational or jurisdictional emergency risk management policies or procedures

existing disaster plans, agreements or memoranda of understanding

local planning regulations, development controls and environmental plans

Stakeholders may include:

staff

client groups

decision makers

members of the public

community groups

industry groups

public and private sector organisations

non-government organisations

elected officials

Emergency plans may include:

plans developed to address specific risks

plans required by commonwealth/state/territory legislation

plans required by regulators and permit conditions

Practical constraints may include:

arrangements, roles and responsibilities set down in existing emergency management plans

availability of technical expertise, technology, equipment

budgets, time, availability and capability of people

land use planning

legislation covering emergency management, environmental management, safety standards, local government regulations

limited community knowledge of emergency management planning processes and benefits

political, social and cultural considerations

Research tools may include:

affinity analysis

brainstorming, visioning

cause and effect analysis, force field analysis

emergency risk management process and tools

SWOT analysis

bow-tie analysis

cost:benefit analysis

Community information may include:

characteristics of natural, social, economic and built environments

demographics (population distribution, social, cultural, health status and education data)

details of key infrastructure and emergency/support services

economic activity reports (employment, products, services, revenue)

government reports (such as environmental impacts)

emergency risk assessment studies

Risks may include:

commercial and legal relationships

economic systems and relationships

human behaviour

natural events

built environment failures

disease (plant, animal or human)

political circumstances

technology/technical issues, management activities and controls